Frequently asked Questions

Distributors

If the manufacturer you ordered from has already integrated with our platform, all you need to do is select the option for “order tracking” and then type your PO number.

If the manufacturer you ordered from has already integrated with our platform, all you need to do is select the option for “inventory” and then type your PO number.
First, check to make sure the PO number you entered is correct. If so, that means the manufacturer you ordered from has not integrated with our platform yet. Please contact us to request this addition.
Please contact us to learn more about pricing and how to get started with our service.

Manufacturers

Please contact us to learn more about pricing and how to get started with our service. 
ODT abides by the strictest standards of data security including US Department of Commerce NIST regulations. Our platform only allows one-way communication, meaning only your company’s data is being pushed when requested and nothing can travel the other way. We do not store any information other than your company’s logo, so there is no risk for any data being compromised
No. Distributors are siloed based off their domain, and distributor A is not allowed to view purchase orders from distributor B.

Ask Us Anything. anytime.

We’ll answer any further questions and help set up the right solution for your business needs.